One of coolest options we have is called LiveChat, and it’s your 24/7 connection to real customer support staff. I talked with Earl Dimayuga, our Customer Support Manager, to get a closer look at what authors are saying inside the chat box.
This is when people stop being polite… and start getting real. It’s the Real LiveChat Confessions.
CONFESSION #1: I don’t know how to submit my book.
SOLUTION: It’s not nearly as hard to create a book as you might imagine. Follow these steps. Continue reading